News

All the latest from TSG International

Sunday, September 17, 2017

From the start of next month all of our TSG voice customers will be moved over to our new billing system and self service portal (my VOIP). This move will allow us to offer detailed billing information, like call logs and cost breakdowns on your monthly bills, and auto account topups by CreditCard (Visa, Mastercard or American Express). This is also the first service that we will be accepting...


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Thursday, August 31, 2017

Today we announce the addition of SMS notifications to all myTSG accounts. This feature has been requested from many of our clients, to add an additional layer of security and easy reminders for those busy times. This feature will be activated for customers who currently list a mobile number on their myTSG account, but can be managed from the My Details page (...


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Tuesday, August 1, 2017

Starting today TSG International has a change of bank details affecting all TSG Customers who pay invoices by bank transfer. This includes payments of myPBX, myGlobal, myVOIP or myTSG invoices. We ask you to update the banking detail you have on file for TSG International, including any recurring payments. New Direct Deposit details: PAY: TSG International BSB: 302 162 ACC: 1083772...


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Tuesday, May 2, 2017

We would like to thank you for your patience over the past few weeks as we have been upgrading the backbone and infrastructure that runs our telephone system. This upgrade was finalised this morning, with final testing being completed this afternoon. We are happy to announce that the upgrade has been completed smoothly, with only a few delays. You should now be experiencing faster...


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Wednesday, April 12, 2017

We wish to inform you of some upcoming changes. Over the coming two weeks (commencing Thursday 13/04/2017) we will be working hard on upgrading the backbone and infrastructure that runs our telephone system. This new infrastructure will allow for faster routing and reducing latency on incoming and outgoing calls. During this upgrade we will be unable to issue new phone numbers. We do not...


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Wednesday, February 8, 2017

After many months of discussion, TSG has decided to retire PayPal as a payment option for our myTSG accounts. What does this mean if you currently pay by PayPal? Nothing. All current subscriptions setup with payment PayPal will continue for the life of your service, including renewals. We are just no longer offering PayPal as a payment option for new orders or invoices.\

Wednesday, October 12, 2016

Starting today, our staff are very excited to announce our new tiered plan names. This change is a step towards make all of our plans accross our range of services simplier. Replacing our Starter, Value and Pro names from today will be: - Bronze - Silver - Gold and - Platinum The first off the ranks to be under this new tiered plan names is our Shared, Economy and Business...


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